Privacy Policy

1. Introduction

Backprop Labs ("we", "us", "our") operates an online school for AI development based in Bangkok, Thailand. We take the handling of personal data seriously and want learners to understand clearly what information we collect, how we use it, and what choices are available to them.

This policy applies to visitors of our website and to learners enrolled in any of our courses. If you have questions at any point, you can reach us at [email protected].

2. Data We Collect

When you fill out a contact or enrollment form, we may collect your name, email address, phone number, and any message you choose to include. We also use standard analytics cookies to understand how visitors use our website, described further in our Cookie Policy.

We process this information on the basis of your consent when you submit a form, or where necessary to deliver a course you have enrolled in under a contractual relationship.

Contact form submissions are retained for up to 24 months unless you ask us to delete them sooner. Enrollment records tied to an active or completed course are kept for as long as reasonably needed to support your learning history and any completion records.

3. How We Use Your Data

Personal data is used to respond to inquiries, deliver enrolled courses, communicate scheduling or mentor session details, and improve our website and curriculum over time.

We do not sell personal data. We may share limited information with service providers who help us operate the website or deliver course content, under agreements that require them to protect your data appropriately.

If you have opted in to receive occasional updates about new tracks or scheduling, you can opt out at any time by contacting us at [email protected].

4. How We Protect Your Data

We apply reasonable technical measures, including encrypted connections and access controls, to keep personal data secure. Access to learner records is limited to staff who need it to support your course.

Should a data breach occur that affects your personal information, we will notify affected individuals and relevant authorities as required by applicable law.

5. Cookies

Our website uses essential cookies for basic function, along with optional analytics and preference cookies that require your consent. Full details, including how to manage your preferences, are available in our Cookie Policy.

6. Your Rights

Depending on your location, you may have the right to access the personal data we hold about you, request correction or deletion, request a copy of your data in a portable format, object to certain processing, and withdraw consent at any time.

To exercise any of these rights, contact us at [email protected]. If you are located in the European Union or European Economic Area, you also have the right to lodge a complaint with your local data protection authority. Learners in Thailand may raise concerns with the Personal Data Protection Committee under the Personal Data Protection Act.

7. Third-Party Links

Our website may link to external resources or tools. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies separately.

8. Children's Privacy

Our courses are intended for learners aged 18 and older. We do not knowingly collect personal data from anyone under this age. If you believe a minor has submitted information to us, please contact us so we can remove it.

9. Policy Updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised. Significant changes will be noted here.